Coronavirus – your money is safe

As you will be aware the coronavirus is becoming a more widespread and immediate threat to all of us. We want you, our members, to be assured that we’re doing everything we can to protect you.

Our message to you is that your money is safe and although we may have to close, or reduce opening hours of branches in the coming weeks, we’ll do everything we can to make sure it doesn’t impact on the services we provide.

With this in mind we are urging you to register online for access to your account if you haven’t done so already, it’s safe secure and easy to use. You’ll have access to your money when you need it most and we will work hard behind the scenes to make sure this happens, to register for online access to your account follow this link

You will be able to view and withdraw from your accounts from the comfort of your own home, you will also be able to message us should you wish to speak to us directly.

If you find that you have become financially affected during this time, please let us know, we are here to listen and to try and help find solutions that work best for you.

Our phone lines are very busy at this time and we would urge you to register for our online services as a priority, you can also email us at

Moneywise Credit Union Ltd is regulated by the Prudential Regulation Authority and authorised by the Prudential Regulation Authority and the Financial Conduct Authority. No. 213486

South Tees Community Bank

South Tees Community Bank and Moneywise Credit Union Ltd merged into one business in December 2017. Moneywise is the regulated name and South Tees Community Bank is a trading name of the merged organisation.

0191 276 7963
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© Moneywise Credit Union Ltd 2018

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